Matei Consulting

Terms of Service

Last Updated: May 20, 2025

1. Introduction

Welcome to Matei Consulting LLC. These Terms of Service ("Terms") govern your use of our website and automation consulting services. By accessing our website or engaging our services, you agree to these Terms in their entirety.

2. Services

Matei Consulting LLC provides business automation consulting services, including but not limited to:

  • Automation solution design and implementation
  • AI integration and implementation
  • Workflow optimization and design
  • Custom business automation roadmaps
  • Integration of existing business tools and systems

The specific services to be provided will be detailed in a separate service agreement or statement of work agreed upon between Matei Consulting LLC and the client.

3. Client Responsibilities

When engaging our services, clients agree to:

  • Provide accurate and complete information about their business processes and requirements
  • Make authorized personnel available for necessary consultations
  • Review and provide timely feedback on proposed solutions
  • Maintain appropriate access to systems required for implementation
  • Use the implemented solutions in accordance with provided guidelines and instructions

4. Intellectual Property

Website Content: All content on our website, including text, graphics, logos, images, and software, is the property of Matei Consulting LLC or its content suppliers and is protected by United States and international copyright laws.

Client Materials: Any materials provided by the client remain the property of the client. Clients grant Matei Consulting LLC a limited license to use these materials solely for the purpose of providing the agreed-upon services.

Deliverables: Upon full payment of all applicable fees, clients receive a non-exclusive, non-transferable license to use the deliverables provided by Matei Consulting LLC for their internal business purposes. Custom code and implementations created specifically for a client become the property of the client upon full payment, unless otherwise agreed in writing.

Pre-existing Materials: Matei Consulting LLC retains all rights to pre-existing materials, methodologies, and tools used in providing services. This includes frameworks, templates, and processes developed by Matei Consulting LLC.

5. Confidentiality

Matei Consulting LLC agrees to maintain the confidentiality of all proprietary and non-public information provided by clients. This includes business processes, workflows, customer data, and any other sensitive information shared during the course of our engagement. We implement appropriate measures to safeguard this information and do not disclose it to third parties without client consent, except as required by law.

6. Payment Terms

Payment terms, including fees, payment schedule, and methods, will be outlined in the service agreement or statement of work. Unless otherwise agreed:

  • Invoices are due within 30 days of issuance
  • Late payments may be subject to a 1.5% monthly interest charge
  • Clients are responsible for all taxes applicable to services

7. Limitation of Liability

To the maximum extent permitted by law, Matei Consulting LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services

In no event shall our total liability to you for all claims exceed the amount paid by you to Matei Consulting LLC for services during the twelve (12) months preceding the event giving rise to the liability.

8. Warranties and Disclaimers

Matei Consulting LLC warrants that services will be performed in a professional manner consistent with industry standards. We do not guarantee that the operation of any implemented solutions will be uninterrupted or error-free. THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

While we aim to achieve significant improvements in efficiency and cost reduction, we cannot guarantee specific business outcomes or results from our automation solutions, as these depend on multiple factors beyond our control.

9. Term and Termination

The term of our engagement will be specified in the service agreement or statement of work. Either party may terminate the agreement:

  • For convenience, with 30 days' written notice
  • For cause, if the other party materially breaches the agreement and fails to cure such breach within 15 days of written notification

Upon termination, clients shall pay for all services rendered up to the termination date.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

11. Indemnification

Client agrees to defend, indemnify, and hold harmless Matei Consulting LLC, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Client's use of the services or deliverables in a manner not authorized by these Terms or the applicable service agreement
  • Client's violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that Client's content or materials infringe or violate the rights of a third party
  • Client's violation of applicable laws or regulations

12. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions, or other causes beyond the reasonable control of such party.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.

14. Entire Agreement

These Terms, together with any applicable service agreement or statement of work, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings, whether written or oral. These Terms may only be modified in writing signed by both parties.

15. Changes to Terms

Matei Consulting LLC reserves the right to modify these Terms at any time. We will provide notice of significant changes through our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Matei Consulting LLC

440 N BARRANCA AVE, #6414
COVINA California 91723

Email: [email protected]