Matei Consulting

Privacy Policy

Last Updated: May 20, 2025

1. Introduction

Matei Consulting LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automation consulting services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
  • Business Information: Details about your business processes, workflows, and systems when you engage our consulting services.
  • Technical Information: IP address, browser type, device information, and cookies when you visit our website.
  • Usage Information: How you interact with our website, including pages visited and time spent.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our automation consulting services
  • To create custom automation roadmaps and solutions for your business
  • To communicate with you regarding our services
  • To send you requested information materials and resources
  • To analyze website usage and improve user experience
  • To comply with legal obligations

4. Business Process Information

When providing automation consulting services, we may collect detailed information about your business processes, workflows, and systems. This information is used solely for the purpose of developing customized automation solutions and is protected with strict confidentiality measures.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services to help us operate our business and website or administer activities on our behalf. These may include:

  • Analytics providers (such as Google Analytics)
  • CRM and email marketing platforms
  • Scheduling and booking tools (such as Calendly)
  • Automation tools used in providing our services (such as Zapier, n8n, Airtable)

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For clients, we maintain records of our services for a period of seven years to comply with professional standards and legal requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to erasure (or "right to be forgotten")

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, disclose, and sell.
  • Right to Delete: You can request deletion of personal information we have collected from you.
  • Right to Correct: You can request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will verify your identity before processing requests.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze usage. We use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: To understand how visitors use our website (Google Analytics)
  • Performance Cookies: To improve website speed and performance

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

11. Data Breach Notification

In the event of a data breach involving personal information, we will notify affected individuals within 72 hours of discovering the breach, unless the breach is unlikely to result in risk to your rights and freedoms. We will also notify relevant regulatory authorities as required by applicable law.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Matei Consulting LLC

440 N BARRANCA AVE, #6414
COVINA California 91723

Email: [email protected]